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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the tradition of providing a neighbor your house key into the modern age. It does away with the need for physical keys or access codes and allows you to control who can access your Myrtle Beach home and for how long. Find out more about how to incorporate it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to water your plants, retrieve your mail, or take your dog out when you leave home. Before, you would simply provide them a key to your house. There’s now a better way. Because of the innovative ADT Trusted Neighbor Feature, you no longer have to fret over doors left unlocked or missing keys. 

What you need is an ADT security system, a Google Nest doorbell, a smart door lock, and the ADT+ app that permits everything to function as one. Here’s how to set it up: 

  1. You give access to a trusted individual, like a neighbor or relative, with the ADT+ app.
  2. Then, you configure permissions. You can give neighbors timed access, allowing them to enter and exit during a designated timeframe, or event-based admittance. For example, if a package arrives, the system can unfasten the door to let your neighbor take it inside once it validates them.
  3. When you’ve set up access, your Google Nest Doorbell camera uses familiar face detection to verify your neighbor as they approach the door.
  4. Your ADT security system will deactivate the alarm and unlock the door when the person is authenticated as an approved user.
  5. You receive instant updates as your neighbor enters and exits. The app also provides a detailed log. 
  6. Once the trusted neighbor exits, your smart door lock secures independently to safeguard your home.

You are able to provide access for anyone you wish, such as a housesitter, a service technician, or a companion who comes over when you’re not there. This service is also helpful during urgent situations, especially when you’re away. For example, if a water sensor trips, your system can grant event-driven access so someone can turn off the water supply. Configuring permissions is easy with the intuitive app. 

Boost Your Myrtle Beach Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes your Myrtle Beach home more versatile and secure while streamlining your daily life. This feature isn’t just for neighbors and friends, as you’ll benefit from the facial recognition and auto-unlock capability when you have your hands full of children or packages. After you're inside, the door secures behind you automatically.

Customize Your ADT Home Security System In Myrtle Beach With The Latest Tools

Benefit from features like ADT Trusted Neighbor and smart surveillance with a full-featured home security system in Myrtle Beach from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to deliver the latest advancements from the leading name in home security. Call (843) 310-1682 today to design your package. Our well-trained team can answer your questions about ADT+, Google Nest cameras, and how to make it all work together.